0 Replies Latest reply on Aug 9, 2018 4:42 AM by szolnoki

    ConnectX-2 10GbE Ethernet "Flash not found", FW update problem

    szolnoki

      Dear Community,

       

      I have two Mellanox ConnectX-2 Ethernet card (MNPA19-XTR).

      In Linux, I see only:

      01:00.0 Memory controller: Mellanox Technologies MT25408 [ConnectX IB SDR Flash Recovery] (rev b0)

       

      I tired update the FW with different versions of MFT Tools (2.7, 3.x, 4.x) but no success. I follow and try many Google results.

      I got always: "-E- Failed to query 0000:01:00.0 device, error : No such file or directory. MFE_NO_FLASH_DETECTED"

      If I force flash chip type, I got: "Flash write failed: Flash erase of address 0x80000 failed: MFE_WRITE_TIMEOUT"

       

      ("Flash is not present" jumper = opened)

       

      I attached a text file, with relevant flashing/query outputs.

       

      Thank you for answer.

      Ps: Mellanox support not helps, because I have no "contract".