2 Replies Latest reply on Nov 5, 2017 12:48 PM by kjtanaka

    mlnx-fw-updater-4.1- fails


      Hi Mellanox community,


      System: Dell PowerEdge C6320p

      OS: CentOS 7.3

      IB Controller: Mellanox Technologies MT27700 Family [ConnectX-4]



      I'm having a problem on installing MLNX_OFED_LINUX-4.1- on Dell PowerEdge C6320p. The problem is that the installation of mlnx-fw-updater-4.1- fails with the following error message:


      The firmware for this device is not distributed inside Mellanox driver: 03:00.0 (PSID: DEL2180110032)

      To obtain firmware for this device, please contact your HW vendor.

      EXIT_STATUS: 2


      As the message suggested, I went to the HW vendor(DELL)'s website, and found this download link, which is redirected to Mellanox's site where I got the MLNX_OFED_LINUX-4.1- I asked Dell Tech Support and was told to try an older version, 4.0-, instead, and then ended up getting the same error. That's why I'm here, asking the question to the community, hoping someone knows the solution.


      I would appreciate any feedback.