19 Replies Latest reply on Jan 16, 2014 5:04 AM by inbusiness

    Upgrading 4036, media full

      IB_4036.PNG.png

      Hi,

       

      I'm presently stuck in an upgrade cycle of a 4036. Image 2.1 at the moment and 3.0 is failing due the lack of media space. The manual do not specify any way of displaying flash, ram or whatever media the image is stored on. There are no CF card inside, from what I have seen. delete, format or any other command of media seem to be missing as well.

       

      Can anyone shed light on this?

       

      Magnus

        • Re: Upgrading 4036, media full
          yairi

          i hope this helps:

          2036/4036 version 3.0.0 requires a special upgrade procedure.

          If you are running version 2.1 please refer to the
          following steps before downloading the version.

          To update the software to 3.0.0:

          1. Extract the provided upgrade_all.tgz:In Linux – run
              tar –zxvf upgrade_all.tgz

              You will get : upgrade.tgz, firmware.tar and versions.txt files

           

          2. Create symbolic link to the software file upgrade.tgz, to upgrade_2036_4036.tgz as follows:

              ln -s upgrade.tgz upgrade_2036_4036.tgz

              Run the update software chassis CLI command

           

          3. 4036/2036 firmware 7.3.0 is a basic requirement for software V3.0.0.
              When updating from previous software versions the chassis firmware should be
              updated as instructed in the “Firmware Update”

          • Re: Upgrading 4036, media full
            inbusiness

            1. Did you check your flash area?

             

            2. If you have a console cable then you will be able to initialize

                via build_flash command in U-Boot console menu.

                 It delete any temporary files and configuration on your flash then

                 rebuild all boot flash area include second boot area.

                 Then you can acquire more space for firmware update.

                  Good luck...:)

             

            * If you don't have a console cable don't try this process.

              • Re: Upgrading 4036, media full

                Hi inbusiness,

                 

                Thank you for your help in the matter. The U-Boot, do not contain the build_flash command unfortunately. The best I could find there was the tftpboot, however I could not figure out the correct syntax. Manual and help menu don't mention ether.

                 

                Yes, I have console cable and I figured the 38400 speed out myself, so +1 there.

                 

                Magnus

              • Re: Upgrading 4036, media full

                Hi ,

                 

                Upgrade to version 3.6.2, since you have version 2.1.

                If you are having issues upgrading because the file system has reached 100% then perform the following steps:

                Enter to the switch via CLI with user:root and password:br6000

                1) rm /dev/nul

                2) Re-run the upgrade.

                3) Factory default the unit to clear any corrupted configuration files.

                 

                To update the software to version 3.9.1, you need to first update to version 3.6.2 and then to

                3.9.1.

                To update 4036 software to 3.6.2:

                1. Extract the provided upgrade_all.tgz:

                In Linux, run: tar –zxvf upgrade_all.tgz

                The extracted files are: upgrade.tgz, firmware.tar and versions.txt files

                2. Create a symbolic link to the software file upgrade.tgz, to upgrade_2036_4036.tgz as

                follows:

                ln -s upgrade.tgz upgrade_2036_4036.tgz

                For V2.0.x: Run the update software CLI command

                For V2.1.x: Run the update software chassis CLI command.

                To update the software to version 3.9.1 :

                Please follow the regular update steps described in Section 5.1, “Update to Software Version 3.9.1" in the User Manual


                  • Re: Upgrading 4036, media full

                    hi Rian,

                     

                    Could you be so kind to clarify, where to link these symbolic files? I guess, basically we need to know where the file should go. We only find traces of upgrade files pertaining to firmware upgrades.

                     

                    Deleting the /dev/nul only freed 1,7mb, so no luck there.

                     

                    Much appreciated

                     

                    Magnus

                  • Re: Upgrading 4036, media full
                    inbusiness

                    Okay!

                    I'll find the rebuild flash all batch command and capture it for you...

                     

                    It's not a command, only batch file that was consist of some commands.

                      • Re: Upgrading 4036, media full

                        Ok,

                         

                        I see. That would be perfect if you could find that. greatly appreciated.

                         

                        Magnus

                          • Re: Upgrading 4036, media full
                            inbusiness

                            Hi~ again...

                            When I was using build_all_flash batch command my 4036 switch's firmware version was 3.9.1.

                            Because I was experienced abnormal boot process and finally I was clear that situation via this command.

                             

                            You said previously below..

                            ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                            I'm presently stuck in an upgrade cycle of a 4036. Image 2.1 at the moment and 3.0 is failing due the lack of media space. The manual do not specify any way of displaying flash, ram or whatever media the image is stored on. There are no CF card inside, from what I have seen. delete, format or any other command of media seem to be missing as well.

                             

                            Can anyone shed light on this?

                            ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                             

                            What's your exact current software version?

                            (* You can find version show command)

                             

                            4036 software fastest upgrade path is 1.0 -> 2.0 -> 3.1.2 -> 3.6.2 -> 3.9.1

                             

                            * You can update software 2.x.x to software 3.1.2

                            ** But software 3.1.2 require firmware 7.3.100

                            If your 4036 is normal condition, you can update firmware then also update software separately.

                             

                            Can you try below?

                             

                            1. unzip the downloaded firmware with 7zip.

                                you can find upgrade.tgz and firmware.tar

                             

                            2. upload "firmware.tar" file to your ftp server.

                             

                            3. in you 4036's CLI with admin account
                                4036-xxxx# update firmware chassis (in firmware 3.9.1, if you type "?" then you will find your exact command)

                             

                            4. reboot your 4036 switch

                             

                            5. retry original work.

                                4036-xxxx# update firmware chassis

                             

                            Good luck~

                        • Re: Upgrading 4036, media full

                          IB.PNG.pngHi inbusiness,

                           

                          As the text you just quoted, we have image 2.1 and try to upgrade to 3.0. I'm aware of the above steps that you outline, but since the available space is inadequate (above image) for where it inflates the tar file, this is where I get the error message from the (first image). Obviously since it cant inflate the packages, it is a corrupt file. You can see why this is an issue, as the image we upgrade to is 97M in size and the presumed disk location only is 100M. Inflation then isn't possible. Had it used the 256M partition, it would have been flying. Update firmware Chassis, gives me no control over the location, to place the files. It has its own logic.

                           

                          Magnus

                            • Re: Upgrading 4036, media full
                              inbusiness

                              Mmmm... That's very curious.

                               

                              This is my switch's status

                              This is my 4036 storage.JPG.jpg

                               

                              Can you try it below?

                              Can you try it.JPG.jpg

                              If there is any image in flash you can delete with "flash delete FLASH_NAME" command.

                               

                              And... RETRY firmware update.

                               

                              If you can't update from firmware 2.1 to firmware 3.0, you also try firmware and software separately.

                                • Re: Upgrading 4036, media full

                                  What version software are you running?

                                  no point of upgrading firmware alone. Nothing stored in the location you indicate. I image it's text files at that location anyways, like on Cisco. Virtually takes up no space at all. Firmware errors like before as nothing has changed.

                                   

                                  Is there a procedure for complete flash of disk and restore from TFTPBOOT? Does anyone know the syntax to TFTPBOOT? Works well on Cisco. Here manual specifies no instruction for the commands in U-Boot, that I have seen.

                                   

                                  Thanks!

                                  • Re: Upgrading 4036, media full

                                    What FTP client are you using? I'm on Filezilla. I'm wiretapping the transfer and have no errors or retransmissions.

                                      • Re: Upgrading 4036, media full
                                        inbusiness

                                        4036 has a built-in FTP client.

                                        My FTP Server is QNAP NAS.

                                        TFTP boot is capable on U-Boot and that process is manual.

                                         

                                        My 4036's current firmware is Firmware.3.9.1-985

                                        Do you have firmware 3.1.2?

                                        That file include procedure from 2.x to 3.1.2.

                                        There is some information update procedure for your case.

                                         

                                        Can you pass me your eMail address?

                                        I'll pass you file link on my NAS.

                                          • Re: Upgrading 4036, media full

                                            Hi,

                                             

                                            Thanks, I took that to mean FTP server. I know the TFTP process is manual, why I asked for the syntax to point the TFTPBOOT to the TFTP server. I have tried everything I can think of regarding the syntax in the U-Boot. I'm very familiar with this from Cisco, however have no clue about eh syntax. Question mark gives no hints and manual states nothing.

                                             

                                            Magnus

                                              • Re: Upgrading 4036, media full
                                                inbusiness

                                                4036's U-Boot systex is very unique.

                                                 

                                                If you want set up some parameter don't use "="

                                                 

                                                If you setup server ip you must type below.

                                                 

                                                server ip 192.168.0.1

                                                (NOT server ip = 192.168.0.1)


                                                If you use "=" that mean delete that parameter.

                                                That's all.

                                                 

                                                And may I have a question?

                                                This is my firmware upgrade test screenshot.

                                                upgrade_tgz.JPG.jpg

                                                Why your upgrade file name is upgrade.tgz?

                                                Normally upgrade_all.tgz has all firmware and software.

                                                  • Re: Upgrading 4036, media full

                                                    In what order?

                                                     

                                                     

                                                     

                                                    >tftpboot server ip 10.0.21.15 ? Don’t work… can you check your syntax?

                                                     

                                                     

                                                     

                                                    tftpboot server ip 10.0.21.15 comes close, but dont start transfer but gives this output: tftpboot- boot image via network using TFTP protocol… then what?

                                                      • Re: Upgrading 4036, media full
                                                        inbusiness

                                                        Hi!

                                                        1. You must configure 4036's ip address, subnet mask, gateway.

                                                        2. You must configure tftp server's ip address, too.

                                                         

                                                        then...

                                                         

                                                        If you in U-Boot console, you can find tftp boot command by help+enter

                                                         

                                                        Before boot from tftp, you must check current environment, too!

                                                          • Re: Upgrading 4036, media full

                                                            Hi inbusiness,

                                                             

                                                             

                                                             

                                                            The syntax was wrong and I never figured it out. I have a Master degree in networking, but thanks for your advice in having IP addresses on both ends  of the layer 2 link….

                                                             

                                                             

                                                             

                                                            I solved the problem with a workaround in Linux. Only from 2.1 it was a problem. Rest was just the normal procedure.

                                                             

                                                             

                                                             

                                                            Thank you for all your effort.

                                                             

                                                             

                                                             

                                                            Magnus

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